365 Casino — Privacy Policy

Protecting your privacy at 365 Casino is one of our highest priorities. When you use our platform, register, or access any of our services, certain information naturally comes to us. This Privacy Policy openly explains what that information is, why it is collected, how it is used, and what rights you have.

365 Casino believes transparency is the foundation of trust. That is why we never act in the shadows. After reading this page, you will have a complete picture of what we do — and do not do — with your data.

365 Casino collects different types of information at different stages. Here is a full breakdown:

When you fill out a form or provide information directly:

• Full name and date of birth.
• Email address and mobile number.
• Residential address.
• National ID or passport number (for KYC purposes).
• Payment details (bKash or Nagad number).
• Your chosen username and password (password stored in encrypted form).

What is automatically collected when you use the platform:

• IP address and device information (phone model, OS).
• Browser type and version.
• Pages visited, time spent, and actions taken (session logs).
• Cookies & local storage data.
• Transaction history and gaming activity.

365 Casino uses your information only for defined, lawful purposes. See the table below for full details:

If you consent to receiving marketing emails at registration, we will keep you informed about new offers, bonuses, and promotions. You can withdraw this consent at any time from your Settings.

365 Casino never sells your information. However, it may be shared with third parties under specific circumstances:

• Payment Provider: bKash, Nagad, and other payment gateways that process transactions.
• KYC Verification Provider: Authorized agencies for identity verification.
• Software Provider: Gaming content providers (essential data only).
• Analytics Services: Analytics providers that support platform improvement (anonymized data).

Information may be shared with legal authorities in the following circumstances:

• By court order or government directive.
• For investigations into money laundering or fraud.
• At the request of the licensing authority.

365 Casino follows the highest technical standards to protect user information. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Encrypted Database: Stored data is kept in an encrypted state.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• AI Fraud Detection: Unusual activity is detected automatically.
• 24/7 Security Monitoring: Round-the-clock monitoring.
• PHP Security: PCI-DSS compliant payment processing.

Please note, however, that no one can guarantee 100% security on the internet. Keep your password confidential and contact support immediately if you notice anything suspicious.

365 Casino does not retain any information longer than necessary. Our general policy is as follows:

• Account Information: For the duration the account is active, and 5 years after closure (as required by law).
• Transaction Records: 7 years (in accordance with financial regulations).
• KYC Documents: 5 years after account closure.
• Cookie Data: Until the browser session ends, or a maximum of 12 months.
• Marketing Data: Withdrawing consent results in immediate deletion.

Once the retention period expires, data is securely deleted or anonymized.

Under GDPR and international data protection laws, you have the following rights:

To exercise any of these rights, please contact our customer support team. We will respond within 30 days.

365 Casino is strictly for adults. We do not knowingly collect information from anyone under the age of 18. If it is found that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

365 Casino is an international platform, so your data may be processed on servers located abroad. In all cases, we ensure that adequate data protection measures are in place in the destination country.

We use the European Union's Standard Contractual Clauses (SCC) and other legal safeguards to ensure your information remains protected during international data transfers.

365 Casino reserves the right to update this Privacy Policy at any time. If significant changes are made, you will be notified via your registered email and on the platform. The date of the latest update will always be displayed at the top of this page.

For any privacy questions or complaints, please reach out to our customer support. We take all concerns seriously and aim to respond within 48 hours.